Winzou Health Terms of Service
Welcome to Winzou Health. By accessing or using our website, patient portal, booking forms, or services, you agree to be bound by these Terms and Conditions.
1. Clinical Diagnostics & Telemedicine Services
Winzou Health facilitates connections between patients, accredited NABL laboratories, and licensed clinicians. Online doctor consultations are meant to assist in diagnostic review and preventive healthcare; in life-threatening emergencies, patients must immediately visit the nearest emergency medical hospital.
2. Accurate Patient Information
Patients are responsible for providing authentic demographic and health history details. For home sample collections, a responsible adult must be present at the premises to receive the visiting phlebotomist.
3. Pricing, Payments & Invoices
All prices displayed on the platform are in Indian Rupees (INR) and inclusive of applicable GST taxes. Digital tax invoices are automatically generated and emailed upon order settlement.
4. Grievance Redressal
For any service discrepancies or complaints, contact our Grievance Officer at grievance@winzouhealth.com or reach out through our Contact Us Desk.