At Winzou Health, we value your privacy and are committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, mobile application, or services.

1. Information We Collect

We may collect the following information:

a. Personal Information

  • Name

  • Mobile number

  • Email address

  • Residential address

b. Medical Information

  • Health details required for diagnostics or consultations

  • Prescriptions and medical history

  • Lab test results and reports

c. Transaction Information

  • Payment details (processed securely through authorized payment gateways)

  • Booking and service history

2. How We Use Your Information

Your information is used to:

  • Provide and manage healthcare services

  • Process bookings and payments

  • Share reports, prescriptions, and service updates

  • Communicate appointment reminders and health alerts

  • Improve service quality and user experience

We do not sell or rent your personal data to third parties.

3. Sharing of Information

We may share your information only with:

  • Authorized doctors, laboratories, pharmacies, and nursing staff involved in your care

  • Payment gateway providers for transaction processing

  • Government or legal authorities when required by law

All partners are required to maintain confidentiality of your data.

4. Data Security

Winzou Health follows reasonable security practices to protect your data, including:

  • Secure servers and restricted access

  • Encrypted data transmission where applicable

  • Limited access to medical information only to authorized personnel

Despite best efforts, no digital system can guarantee 100% security.

5. User Rights

You have the right to:

  • Access your personal and medical data

  • Request correction of inaccurate information

  • Request deletion of your account, subject to legal and medical record requirements

Requests can be made by contacting us using the details below.

6. Cookies & Tracking Technologies

Our website or app may use cookies or similar technologies to:

  • Enhance user experience

  • Understand usage patterns

  • Improve platform performance

You may disable cookies through your browser settings if preferred.

7. Children’s Privacy

Winzou Health does not knowingly collect personal data from children under 18 without parental or guardian consent.

8. Data Retention

We retain personal and medical information only as long as required to:

  • Provide services

  • Meet legal, regulatory, and record-keeping obligations

9. Changes to This Policy

Winzou Health reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date.

10. Contact Information

For questions, concerns, or requests related to privacy, please contact:

📍 Registered Office:
Deshpande Nagar, Hubli – 580029, Karnataka

📞 Mobile: +91 94811 98609
📧 Email: winzouhealth@gmail.com

Your Trust Matters

We understand that healthcare data is highly sensitive. At Winzou Health, protecting your privacy is not just a policy — it is a responsibility we take seriously.